Refund Policy

1. Apple App Store Purchases

Apple controls billing and refund decisions for App Store purchases. Request a refund through Apple's purchase-support flow using the Apple ID that made the purchase.

2. Google Play Purchases

Google controls billing and may process eligible Google Play refund requests under its policies. Start the request from your Google Play order history or Google Play support.

3. Web Purchases

For purchases made directly on the web, email care@mymindnook.com with your account email, order reference, purchase date, and reason for the request. We will review the request under the payment provider's rules and applicable law.

4. Subscription Cancellation

You may cancel a subscription at any time through the store or payment provider used to purchase it. Cancellation stops future renewal; access normally remains active until the end of the paid period.

Deleting your MyMindNook account does not automatically cancel a subscription managed by Paddle, Razorpay, Apple, or Google. Cancel it with the provider used to purchase it before deleting your account.

5. Technical Issues and Duplicate Charges

If premium access is missing, a charge appears duplicated, or a purchase was unauthorized, contact the applicable store promptly and email us at care@mymindnook.com so we can investigate the account entitlement.